Class 29 Recap Session

What does MYCA stands for?

• Management your Card Account

• Manage your Credit Account

• Manage your Card Account

• Maintain your Card Account

How not to enrol for MYCA?

• VR

• Americanexpress.com

• CCP

• American Express Chat support

Which of the following passwords follows the MYCA password criteria?

• V!Cky_24

• Bryan&bryan=2

• Ch#ssa8

• N@th@lyn?

What does DAE stands for?

• Digital Assist and Escalation

• Digital Assistance and Escalation

• Digital Assist and Expedite

• Digital Assistance and Expedite

What does DAP stands for?

• Digital Assistance and Plan it

• Digital Assist and Planning

• Digital Avengers and Power

• Digital Assist and Plan It

CM can reset their password on MYCA, Email, calling CCP and VR

• True

• False

Where can you find CM's MYCA status on GSP?

• Digital Engagement

• Digital Management

• MYCA status

• Digital Enrollment

CID verification is required when changing online password

• True

• False

Which of the following is the correct user ID for MYCA?

• z@mri4u&i

• Zai3

• RachelJean27

• Jagvin 143

Customer may receive the temporary one time use password via the following channels except,

• Email

• Post mail

• Text message

• Phone call