
MA UNIT 6
Authored by Sara Geyer
Other
10th - 12th Grade
Used 46+ times

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40 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The selling process is unique based on what variables?
Type of sale, product and customer
Time of day, week or year
Type of store, service and manager
Type of city, store and cash register
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the final step of the selling process?
Closing the sale
Overcoming objections
Getting paid
Building relationships
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a purpose of the approach?
Selling the product immediately
Beginning a conversation
Learning the customer’s budget
Looking assured and intelligent
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When observing, a salesperson should notice which of the following?
The time a customer spends with the product
The clothes a customer is wearing
The customer’s age
The number of people with the customer
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the second step in the selling process?
Presenting the product
Determining customer needs
Suggestion selling
Approaching the customer
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a common approach mistake?
Being professional
Using more than one type of approach
Asking “May I help you?” too often
Being sincere
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should the selling process help a salesperson do?
Stay busy
Get merchandise out of inventory
Fulfill the needs and wants of customers
Trick customers
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