Knowledge Based Assessment | QA Huddle - SP OP
Quiz
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Other
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Professional Development
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Hard
QA Quiz
Used 2+ times
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12 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
You send an email to the patient. What will you notate in your visit notes?
Email template only
Notate "send an email to patient"
Email address and email template
Email address only
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What is the progression of outcome for Pending PT Info/Docs?
3-3-1
5-3-1
3-5-1
2-2-1
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What is the correct progression for Pending MD Docs?
2-2-1
3-3-3-1
3-3-5-5-1
3-3-5-1
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
For Edit: ORD-1007: HCPC A4221/A4224 DAY SUPP GT 108. After leaving a voice mail and sending an email to patient, what are the next steps you need to do with the order?
Send the order to TL for override.
Cancel the order.
Task the order to next business day.
Reduce the quantity of the order and
update MSC.
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Outcome used when making changes with the dates in the order.
Comp - Elig Future Date
Comp - Req Future Date
Comp - Ready to Ship
PT Request - 1
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
When do we consider patient's AOB as invalid?
When address mismatch
Missing MRN
Insurance mismatch, discrepancy for
names and DOB
When the document is signed
electronically
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Call got disconnected while speaking to the patient. You call the member back and you heard her voice. Will you verify HIPAA again with the patient?
Just verify patient's name and proceed
with the call.
Continue where you left off
Yes
No
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