Formal Reports

You are the manager of a clothes shop. You need to get more customers to buy from your shop. You are preparing a problem-solving report and you need to add some sub-topics. Which group subtopics would best support your report?

• Customer surveys, product reviews, and advertising options

• Employee history, promotions, job cancellations

• Employee meeting locations, store location data, goals of the company

• Employee achievements, employee CVs, improving employee work areas

You are the manager of The Coffee Bean Shop. The owner of the Coffee Shop wants to open a new branch in KSA.  He asked you to prepare an evaluation study to help the company choose between opening the new coffee shop in Ryad, Jedda, or Dhahran. Which group of subtopics would best support your report?

• Interviews with employees and staff, Coffee shop inspection results, Sales report

• Population of the cities, the cost of business location, local competition

• Customer reviews and complaints, The menu options, the design of the Coffee shop

• •Financial reports, Food Safety Certificate data, restaurant employees' hobbies

You work for a software company that creates online games. Your company wants to invest a large amount of money into a new online game, but they are concerned about its popularity. The company asked you to find out if the new online game is popular enough to be a good investment. You created an informative report. What are some subtopics that would best support your report?

• Meetings with finance department, receipts for previous purchases, data about employee promotions

• Interviews with the company's founders, location data about the company, website use data

• Customer feedback surveys, sales reports, app usage data

• Online advertising, job market to hire new employees, employee happiness survey

Apple wants to gather customer feedback about a new Ipad. They are reviewing data from sales department and also conducting customer satisfaction surveys. 

• Evaluative study

• Problem-solving report

• Informative report    

You are the owner of a construction company which is building projects in different cities. You need to buy 50 new cars for your engineers who need to travel around the cities and check these projects. You ask your Finance Dept to write a report on what is the best option: Toyota Land Cruisers, Nissan Patrols, or Honda CRVs.

• Informative Report

• Problem Solving Report

• Evaluation Study

You are the Managing Director of large Real Estate company. Your sales have been down this year. You ask your Sales Dept. to write a report on how to improve sales.

• Informative Report

• Problem Solving Report

• Evaluation Study

Choose the best title and caption for this chart.

• Title: A Customer Satisfaction Survey

   

  Caption: A survey of 1000 customers of The Coffee Bean Shop in   2021 to see how satisfied they are with the services offered.

• Title: Communication Challenges

   

  Caption: A survey of 100 employees at The Coffee Bean Shop to   determine solution to communication challenges.

• Title: Possible locations for the new branch

    Caption: A survey of 100 customers of The Coffee Bean Shop on where   the new branch needs to be opened.

Match the highlighted part of the title with the question word it answers.

•Match the report scenario with the correct title.