Leadership

A manager who is knowledgeable about industry trends, competition, and new technology is likely to influence behavior through

• expert power

• identity power

• position power

• reward power

A manager who realizes that each employee has a different background as well as different attitudes, skills, and needs is demonstrating the human relations skill of

• communication

• understanding others

• self-awareness

• employee empowerment

Which of the following statements about leadership is true?

• Leadership is directly related to the success of the organization.

• Studies have identified certain characteristics that effective leaders possess.

• Good leadership requires excellent human relations skills.

• All of the responses.

Two managers who possess the same leadership qualities will probably respond to a specific situation in

• exactly the same way

• different ways

• according to their postional power

• all of the responses

Leaders who can see all sides of a problem and not make biased judgments or statements are said to possess

• courage

• judgment

• objectivity

• initiative

The type of power that results from the manager's knowledge and skills is

• reward

• position

• identity

• expert

Leaders have ambition and persistence in reaching goals. They are self-starters who plan what they want to do and then do it. This leadership trait is called

• judgment

• stability

• initiative

• courage

When managers increase employees' salaries when they meet the goals established for them, what type of power are the managers using?

• position power

• expert power

• reward power

• identity power

A type of power often invested in experienced (someone they identify with) or well-liked employees is

• reward power

• position power

• expert power

• identity power

What type of power is granted to managers by employees because the employees determine the managers are worthy of it?

• expert and position

• expert and identity

• power and reward

• identity and position