Networking Troubleshooting

Which are possible consequences of not escalating a problem when necessary? Choose Two Answers

• This could violate help desk policy

• This could slow down job rotation

• This could cause more problems

• Lack of opportunity to learn

Which tool is used to see if there is a problem with a cable?

• Cable tester

• tone generator

• Cable crimper

• Cable explorer

What are two possible problems with a device connecting to the nearest open wireless network?

• The device could be prone to being looked at by other devices on that network

• The device will be on a public Wi-Fi network

• The device will work at a slower speed

• The device will not be able to access the resources it should

Which tool can be used on a Windows device to identify bottlenecks in system performance?

• System Information

• Task Manager

• System Configuration

• System

What measurement is used to determine signal-to-noise ratios?

• Decibels

• Megahertz

• Wavelength

• Ohms

A user is reporting that the colors on an external monitor are different from that of an internal monitor. What should an administrator do first?

• Try a different video cable

• Calibrate the display settings on the external monitor

• Calibrate the display settings on the internal monitor

• Try a different monitor

Once a theory of probable cause is established, what is the next step with the theory?

• Confirmed or not confirmed

• Steps to solve the problem are determined

• Implement a solution

• Escalated or not escalated

A wireless user is trying to connect a device with an 802.11ac wireless card to an 802.11g wireless router with no success. What is causing the problem?

• The two standards are not on the same frequency

• The 802.11ac wireless card is too fast

• The 802.11g router is too slow

• The two standards are not the same

What is the major cause of a variance in delay as packets go from a source to a destination?

• Packets using different protocols

• Packets taking different routes from a source to a destination

• Packets communicating in real time

• Packets having different sizes

Where is the typical best placement of a wireless antenna in a rool?

• Near the device that will connect to it the most

• Near a thick wall

• Farthest from another wireless antenna

• In the center of the room