Part II- Practice Study Guide (ITF+)

Which of the following statements would a programmer use to ensure a function executes a defined number of times?

• If…else

• While

• Do…while

• d. Print

An application consists of a GUI that connects to a database. When the GUI accesses the database, it is referred to as:

• Utility access

• User access

• Direct/manual access

• Programmatic access

A user’s manager receives a phone call from an automated system communicating a new temporary password for one of the direct reports. The messages indicate the password is only good for 24 hours and must be changed by the user upon logon. This process is an example of:

• password manager

• password reset

• password complexity

• password history

Which of the following application delivery models requires internet access to function?

• Cloud-hosted

• Locally installed

• Local-network based

• Client-server

Which of the following is the definition of a problem’s “root cause”?

• The immediate fix to the issue

• A list of symptoms

• All the systems changes

• A reason for the issue

Which of the following is utilized when a credit card is tapped against a reader instead of being swiped?

• Bluetooth

• NFC

• Wifi

• RF

Which of the following is the smallest unit of storage?

• MP4

• MHz

• Kbps

• MB

Jack a user, updates the driver for a webcam on a computer, but the update fails. The webcam is not working anymore. Jack should:

• Roll back the driver

• Replace with video card drivers

• Try to update again

• Rest the PC

A technician was called to troubleshoot an issue that was affecting multiple users in an office. The technician worked through the troubleshooting methodology and implemented the solution. Which of the following is the NEXT step the technician should take?

• Divide and conquer

• Establish a plan of action

• Document findings

• Verify full system functionality

While installing software, a technician is prompted to enter a sequence of alphanumeric values to activate the software. What should the technician enter?

• End-user agreement

• Product key

• One-time password

• Site license