Sophomore P.Marketing Chapter one and two

Q1 :What is a Marketing ?

• A=is a process by which companies create value for customers and build strong customer relationships

• B:–Custo–Customer Value is the perception of what a product or service is worth to a Customer,mer Value is the perception of what a product or service is worth to a Customer

• c:––Get money for customers wallet

  –Earn profit

• D:non of them

Q2 :Cuatomer Satisfaction?

• A:lFocus: Availability

• B:–The extent to which a product’s perceived performance matches a buyer’s expectations.

• C:These buyers share a particular need or want that can be satisfied through exchange relationships

Q: Please Give 3 Examples :Need /want/deman/?

Q:4:What is the Differences Microenvironment And Macroinviroment?

Q:5The marketing environment are?

• A:lthe actors and forces outside marketing that affect marketing management’s ability to build and maintain successful relationships with target customers.

• B:–marketing our faculty through intermediates

  –Stationeries

• C:–Developing strategies that support environmental sustainability

• D:Non Of them

Q:6 Briefly Describe Demography?

Q:7 Please Tell two types of Marketing Environment ?

Q:8 Your isntructor of this course his full name is ?

• A:Mohamed Abdilaahi Omar

• B:Mohamed Omar Abdilahi

• C:Mohamed osman Abdilaahi

• D:Non Of them

Q:Define Competitors?

Q: Please tell your full name Are you satisfy in this course ?