EBS - Hospitality Industry

Which of the following are not businesses included in the "Hospitality" industry?

• Hotels

• Tourist Attractions

• Restaurants

• Catering services

For tourists who visit Singapore, which of the following pairs is the most unlikely match?

• Leisure tourists, Deluxe hotels

• Backpackers, Hostels

• Honeymooners, Budget hotels

• Big families, Serviced apartments

"Basic amenities, low price, no-frills" are best descriptions for

• Serviced apartment

• Hostels

• Boutique hotels

• Budget hotels

Resorts offer not only rooms to stay, but also a wide range of ________ facilities for relaxation, sports and entertainment.

The main difference between deluxe and luxury hotels are their levels of customer service, comfort, and room ________.

Boutique hotels have the following characteristics except:

• stylish furnishings in unique themes

• Highly personalised services

• Room rates similar to deluxe hotels

• Wide range of facilities like swimming pool, gym and spa

In deluxe /luxury hotels, a __________ ensures that hotel guests' needs are met e.g. he provides up to date information on local attractions, activities and dining.

Hospitality is the warm and welcoming way in which a _______ receives guests and takes care of their needs.

Food and beverage outlets can be classified according to their ______, price, quality of service, and types of customers.

What type of restaurant is this ?

• Fine dining

• Theme

• Ethnic

• Cafe