Xfinity Products

How many lines of business do we have in Xfinity?

• 2

• 3

• 4

• 5

What is the mid-tier cable package that we have?

• Choice TV Select

• Choice TV

• Popular TV

• Ultimate TV

What is the internet speed of Ultrafast?

• 900 mbps

• 300 mbps

• 1200 mbps

• 600 mbps

How many speed tiers do we have with Xfinity Internet?

• 4

• 5

• 6

• 7

What will happen if they go over their data allocation for the first time?

• They will be charged $10 every 50gb of data overage.

• Their services will stop working.

• They will not be charged for the data overage.

• They will need to increase their internet speed.

What does DVR mean?

• Digital Virtual Recording

• Digital Video Recorder

• Digital Video Recording

• Digital Virtual Recoder

X1 DVR can record approximately ______ hours of HD programming on the hard drive.

• 100

• 150

• 200

• 250

Do we have a data limit with our internet service?

• Yes, it varies depending on their internet speed.

• No, every speed tier has unlimited data.

• Yes, there is a standard data limit in all speed tiers.

• No, they can utilize their internet freely.

This is an additional benefit in Xfinity Voice that the customer's telephone number and location are automatically transmitted to the emergency call-taker during the call.

• 911

• E911

• Caller ID

• Call Forwarding

This is a feature designed to cut down on unwanted calls by automatically rejecting calls from numbers with Caller ID blocked.

• Anonymous Call Rejection

• Caller ID Blocking per Call

• Call Forwarding Selective

• Call Screening