2.1 Technological influence on business activity

What is e-commerce?

• An online calendar system that enables appointments to be made

• A method of buying and selling products using an electronic network

• A method of selling electronic products to customers

How has recruitment been impacted by technology?

• Businesses have started to use face to face interviews

• Businesses now use online testing and video interviews

• Businesses now accept paper application forms

What is digital communication?

• Verbally sharing information

• Sharing information in written form

• Sharing information electronically

Which of the following would not be considered a social media website?

• TV news channel

• Facebook

• YouTube

How might new technology reduce business costs?

• New technology can enable remote meetings, saving on travelling costs

• New technology requires additional staff training

• New technology involves buying expensive equipment

In which of these scenarios would email be the most suitable form of digital communication?

• A verbal message needs to be shared with a small group of senior managers

• A few staff need to be trained on the use of a new software package

• A short written message needs to be shared with a large number of staff

What is a disadvantage of e-commerce?

• Open 24/7

• Could lead to high street stores closing

• Ability to sell a large range of products

Which of these business activities is possible because of m-commerce?

• Local restaurants offering a food delivery service using an app

• A clothes retailer holding a sale in January

• A fast food restaurant offering a drive-through service

Why should businesses make effective use of social media?

• To allow staff to access Facebook at work

• To interact with customers to gain feedback

• To avoid dealing with customer complaints

What does CAD mean?

• Computer aided manufacture

• Computer aided distribution

• Computer aided design