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ROOM DIVISION Management - Midterm Exam

Authored by endah fitriyani

Social Studies

University

Used 15+ times

ROOM DIVISION Management - Midterm Exam
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40 questions

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1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

The word hospitality comes from hospice, an old French word meaning...

to

provide care

shelter for travelers

coffee and tea

rest house

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

On the European continent, Charlemagne established rest

houses for pilgrims in the eighth century. What time is it?

Greece and Rome

Ancient Times

Medieval Times

Coffee Houses

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

The Sumerians (who lived in what is now Iraq) were the first to

record elements of hospitality in about 4,500 years b.c.e. What time is it?

Greece and Rome

Ancient Times

Medieval Times

Coffee Houses

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is the scope the hospitality industries?

Attractions

Lodging

Ecotourism

Gaming

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is the scope the tourism industries?

Resort

Hotel

Ecotourism

Restaurants

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

The following are characteristics of the hospitality industry, Except...

Businesses are

open 365 days a year and 24

hours a day

Constantly strive for

outstanding guest satisfaction

Depends heavily on shift work

Office hours ( 8am - 4 pm)

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Top of lodging management career is...

General Manager

Director of Food and Beverage

Director of Operations

In-Room Dining Manager

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