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Wireless

Authored by Rania Emam

English

Professional Development

Used 41+ times

Wireless
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8 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

SSID in WIFI means

WIFI Name

WIFI Security

WIFI Password

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

CST has wireless issue (unable to connect

to wireless), CCA action:

Inform CST to try another Device.

Remove preferred network

Troubleshoot with CST as Browsing Case

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

We can use HDM tool to make WLAN settings?

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Is it not mandatory to make verification with the customer before (Reset CPE) from HDM tool?

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In case of (WLAN connected but no internet access) your 1st action will be….

Remove the preferred network

Ping CPE

Let CST try internet access via cable

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

CPE not accessed on device but it could be accessed in another so it is

CPE problem

Internet problem

Device problem

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If cpe accessed but password unknown Your action...

Direct customer to the cso 

Rest the cpe 

Restart Port

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