Business Emails

"Dear Mr. Ryan" is an example of a .... (page 84)

• greeting

• introduction

• closing

• signature

"I am writing to request more information..." is an example of a .... (page 84)

• greeting

• introduction

• closing

• signature

Which of these is an informal greeting? (page 84)

• Dear Sir / Madam

• Dear Mr. Ryan

• To whom it may concern

• Hi Alex

_____ is a term for a male under 18 years old.

• Mr.

• Miss.

• Ms.

• Master

_____ is a term used when it is not defined if a female is married or not.

• Mr.

• Miss.

• Ms.

• Master

When we don't know the reader personally and want to use a formal signature, we can use ____.

• Bye,

• See you,

• Yours faithfully

• Yours sincerely,

Emails and letters are different because emails have...

• email addresses and subject lines

• postal addresses and signatures

• photos

• magic

"Yours faithfully,

Alex Ryan

CEO

Star Company"

is an example of a .... (page 87)

• greeting

• introduction

• closing

• signature / farewell

"Could you please confirm that you can attend by replying to this email" is an example of a .... (page 86)

• closing

• next steps

• pre-closing

• signature

"Thank you once again for your assistance" is an example of a .... (page 86)

• closing

• next steps

• pre-closing

• signature