April Fools but Not Really

What does PBP stands for?

• Peer by Peer

• Pay By Phone

• Phone By Pay

From Operation Cypress, what does CPR means?

• Customer Prevention Resolution

• Customer Protection Resolution

• Customer Privacy Revolution

In order for you to know that you are following the appropriate task, whats the first thing that you will check?

• Conditions

• Step 1

• Summary

• Handle Uncommon Scenarios

What are the 2 ways how you can download your 2021 BIR Form 2316?

• Via Workday and Pulse

• Via email and HR assistance

• Via Pulse and ADP Mobile App

If you experience no connectivity or power outage anytime within your shift on the first day of the new pay period, what will you do?

• Notify UM, check ISP/Meralco for updates, and plot for PTO

• Notify UM, check ISP/Meralco for updates, monitor changes and update UM

• Notify UM, check ISP/Meralco for updates, and ask for VTO

• Do nothing

Longer password will be effective on?

• April 15, 2022

• April 12, 2022

• April 20, 2022

• April 25, 2022

If my shift is 11:15 to 8:15, I can plot PTO from 4:00 to 8:15, half day.

• Yes

• No

• Maybe

• I dont know

If my customer is requesting for PIN for cash advance, what do I need to inform her?

• No grace period, purchase APR and cash advance fee

• Grace period, cash advance fee, go to purchase rate

• No grace period, CA fee, CA APR

• Tell her that il be transferring her call

For Business Intent error, how many active coaching log should there be before I get a Verbal Warning CA?

• None, it is a straight forward error, I will be issued VW right away

• 2 active coaching logs

• 1 active coaching log

• 3 active xoaching logs

How many times do we need to report on site in May?

• Twice for that month

• None for that month

• Once for that month

• Once a week