Hümoşgül is not .................................... at the moment she has gone out

Firigül likes............ with her friends

• leaving a message note

• send an email

• speak face to face

• busy

smartphone

Sena:.........................................................................................

Nilgün: I usually text messages to my friends

• did you send text message to your friends

• how do you usually keep in touch with your friends

• do you spend time with friends

• what is your favorite activity

what should you know to talk to a manager on the phone directly?

• name

• extension number

• memo

• address

which communication way does not call center use to inform Tina about flight information?

• electronic mail

• message

• phone call

• voice mail

Oh, i am sorry to ...................... that. We will ...................... up later, then

• connect/get back

• hear/meet

• get back/hear

• meet/connect

Teenagers communicate with each other on ..................... nowadays. Facebook is one of them.

• social websites

• weekend

• sundays

• TV

First, ................... the telephone. And then, ............. the number

• hang on/connect

• connect/hang on

• dial/pick up

• pick up/ dial

Which question below is the most likely to be asked on the phone

• would you like to eat pizza?

• what are the ingredients?

• what are you doing tomorrow evening?

• may i speak to jim, please?