OB KQ - 7th

With goCollect service, Is it possible to send the same bill to multiple payers and pay it on one time ?

• YES

• NO

Answer explanation

Reference ↓

How can I send a bill with goCollect?

Can the sub-account under marketplaces do refunds from their dashboards ?

• YES

• NO

Answer explanation

Reference ↓

Dashboard Training

The payer can save his ( Fawry ) card if the merchant using save card feature ?

• True

• False

• Depends on payer and merchant country

Answer explanation

Reference ↓

Save Cards Feature

In which country we support businesses working with "PUBG credits"?

• Kuwait, Saudi Arabia, Bahrain

• Saudi Arabia, Jordan, Qatar

• Kuwait Only

• Saudi Arabia Only

Answer explanation

Reference ↓

MENA Sign Up Checklist

The refund period limit for MADA is:-

• 12 days

• 13 days

• 2 weeks

• 3 weeks

Answer explanation

Reference↓

FinOps Proces

Timing (SLA & Limits) Tracker

Can we open goCollect individual account for a merchant has an instagram for Travel and Tours business ?

• YES

• NO

• Depends on merchant country

Answer explanation

Reference↓

MENA Sign Up Checklist

What is the Oktopi platform rate which appears in merchant's profile through Tap system (Admin)?

• 3.50% + 0.25 USD

• 2.50% + 0.25 USD

• Both will appear in the admin

Answer explanation

Reference↓

goSell packages & platforms

Can the merchant change the business name from his side ?

• YES

• NO

• Only if we enabled the option from our end

Answer explanation

Reference↓

How can I change my account details?

How we can enable KNET for a merchant under Salla platform?

• From Tap Admin

• Raising ClickUp request then enable it from Tap Admin

• KNET is not supported on Salla

Answer explanation

Reference↓

goSell packages & platforms

What types of services do we support for Tabby ?

• Installment & Pay in 14 days

• Installment service only

• Pay in 14 days service only

Answer explanation

Reference↓

Tabby x Tap| Training