Language Functions for Workplace Interaction (650_Unit3)

Choose an expression used in starting a conversation:

• "I would like to suggest you to try their third product."

• "Excuse me, may I say something?"

• "Hello, I'm Sara. I work with Stark Technology."

• "I agree with your point, Mrs. Evie"

Choose an expression used to show an agreement:

• "I would like to suggest you to try their third product."

• "I agree with your point, Mrs. Evie"

• "Hello, I'm Sara. I work with Stark Technology."

• "Excuse me, may I say something?"

Choose an appropriate response to this expression:

"Hi, good morning. I'm Amelia. I come from Spotify Media"

• "Hi. What are you doing here?"

• "I've never heard of that company before. Is it real?"

• "Hi. Nice to meet you, Amelia. That's interesting, I used to work there too"

• "Excuse me, are you here for the seminar too?"

Choose an appropriate expression to be used after a negotiation has been successfully made during a meeting.

• "This is good. I believe we have reached a consensus"

• "Well, I believe this would be our last meeting then, am I right?"

• "Finally you agree!"

• "A good decision, finally...after five meetings"

Choose an appropriate topic for a small talk with a new colleague at your workplace.

• "The politics around here is weird. Don't get yourself trapped"

• "I heard you got it easy in the interview"

• "Is the weather nice with you on your first day today?"

• "You got something on your face. What is that?"

You received a call from a client to order a product that is not available. Which of these would be the wrong expression to respond with?

• "I'm afraid we no longer have that in stock, Mrs. Aria"

• "Our branch is currently not ordering that brand anymore. May I suggest another?"

• "I'm sorry for the unavailability of the item. May we suggest another similar ones?"

• "Sorry to say that you have to call another time. Maybe we'll have that by then"

You have been calling SYZ Corporation three times before to speak to Mr. Amir as he was always not available. How should you respond for the fourth time?

• "That's okay. I will call again. And again. Thank you"

• "That's okay. Can I leave a message then? It is very important"

• "Can you please inform Mr. Amir that someone is trying to reach him since this morning?"

• "Should I go to his office in order for me to be able to talk to him?"

In negotiating about a service collaboration with another company, which would be the wrong response to a deal that is not benefiting your company?

• "Why don't we make adjustments to the terms and meet again next week?"

• "I believe we can reach an agreement if we discuss further on this"

• "I believe you will be the only party that benefits from this. The deal is off !"

• "Sorry, that's not possible unless you increase our part of the profit by another 5%"