Returning an item to the store
Authored by Lucia Otalora
English
Professional Development
Used 5+ times
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7 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Why did the customer come to the store today?
Because he wanted to exchange a shirt.
Because he wanted to return a shirt.
Because he wanted to buy some pants.
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What was wrong with his shirt?
It was much too small.
He didn't like red color.
It was much too big.
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Who bought that shirt?
His mom.
His brother.
His friend.
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Did the customer have a receipt?
Yes, he had it.
No, his friend has the receipt.
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What can the customer NOT do?
Get cash back
Get store credit.
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What were the customer options? Select all that apply.
He can get store credit.
He can get a refund.
He can exchange it for a larger size.
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What did the customer decide at the end?
He decided to take store credit.
He decided to exchange it.
He decided to get his money back.
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