P2 Theft - slide 30

Notes should always be concise , clear and include anything you deem as relevant for the CA to focus on

• True

• False

You should always note elements and facts that seem suspicious

• False

• True

You should always note your opinion, in relations to the total theft , to assist the CA assigned to the file

• true

• false

Notes should not be seen as prejudicial to the client

• False

• True

If the client delayed reporting the claim, you should make note of that for the assigned CA

• True

• False

If the client is insisting on a prompt settlement, you should make note of that for the assigned CA

• False

• True

If the client is inquiring about the coverage on their policy, we are automatically assuming there is a potential , and it should be noted for the assigned CA.

• True

• False