Renewals Team's Fun Facts

Renewals Team's Fun Facts

Professional Development

15 Qs

quiz-placeholder

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Renewals Team's Fun Facts

Renewals Team's Fun Facts

Assessment

Quiz

Other

Professional Development

Practice Problem

Hard

Created by

Venaieshah Thanabalan

Used 11+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Do you know what is the minimum DIA for Generalist to prepare standard renewal quotes prior to contract expiration?

100 DIA

120 DIA

150 DIA

180 DIA

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can you guess what the average total opportunity worked by Generalist on monthly basis is? (Including the touchless quotes)

Approximately 5K

Approximately 10K

Approximately 15K

Approximately 20K

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Do you any idea on what is the average % of touchless quotes after the QCI team was established?

Averagely 2% to 8% from the monthly opportunity

Averagely 10% to 20% from the monthly opportunity

Averagely 30% to 40% from the monthly opportunity

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Do you know what the Quoting Generalist quality audit target range in 2018 vs 2021 is?

94.50% - 99.00% (2018) vs 99.25% – 99.75% (2021)

96.50% - 99.00% (2018) vs 99.25% – 99.75% (2021)

98.50% - 99.00% (2018) vs 99.25% – 99.75% (2021)

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can you guess the one audit category that Generalist have improved tremendously since 2021 till now?

EOSL

Exception

Merge Item

SKU VS Period

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Do you have any idea on how many SLA days BCS Team has to reply upon receiving customer emails?

1 Day

3 Days

5 Days

7 Days

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can you make a wild guess on the total emails worked and replied by BCS Team in 2021?

Less than 25K Emails

25K - 50K Emails

50K - 75K Emails

75K - 100K Emails

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