Project Communication Management 2022

The project has 13 team members and affects more than 15 departments in the organization. Because the project is 20 per cent complete to date and has had successful performance reports from five of the affected departments, the project manager holds a party to celebrate. The project manager invites key stakeholders from all departments to the party in order to give those providing good reviews an informal opportunity to communicate good things to those departments that have not yet been affected by the project. At the party, the project manager walks around to try to discover any relevant information that would help her make the project even more successful. She happens to hear a manager of one of the departments talking about setting up more regular meetings on the project.

The best thing for the project manager to do would be to first:

• in the Record the effectiveness of the party project lesson learned.

• Review the effectiveness of the project's communication management plan.

• Hold a meeting of all the stakeholders to discuss their concerns.

• Make sure the manager has a copy of the communication management plan so that he is reminded that such concerns should be sent to the project manager.

Communication is key to the success of a project. As the project manager, you had three stakeholders with whom you needed to communicate. Therefore, you had six channels of communication. A new stakeholder has been added with whom you also need to communicate. How many communication channels do you have now?

• 7

• 10

• 12

• 16

The sponsor has suggested that your agile team skip the in-person demo meetings and just send the product owner a link to try the latest increment of working software. She says that will give your team more time to deliver value. You want to explain the importance of an in-person demo meeting with the product owner. What will you say?

• An in-person meeting helps ensures that the product owner will weigh their feedback carefully and not ask for any unneeded rework.

• It usually takes more time to set up and test a virtual communications tool than to meet in person.

• The team needs to see the product owner's body language and facial expressions to understand what they really want.

• The team will be able to address the product owner's needs better if they can have a conversation and ask questions.

The project manager is expecting a deliverable to be submitted by email from a team member today. At the end of the day, the project manager contacts the team member to notify him that it has not been received. The team member apologize and explains that he was not able to email the deliverable, and it was sent through the mail instead. The team member goes on to remind the project manager that he informed the project manager during a phone conversation that this would occur. "Was that the conversation we had when I told you I could not hear you well due to poor cell phone coverage?" asks the project manager. "Yes", reply the team member. What could have been done to avoid this problem?

• Verbal communication

• Adding to the issue log after the phone call.

• Better attention to determining communications requirements.

• Feedback during the communication.

What is the most important factor in choosing how to communicate project progress to business stakeholders?

• Whether the approach is predictive, change-driven, or hybrid.

• How much information the stakeholders expect you to provide.

• What reporting methods the team has used before and is familiar with.

• How much time you are able to allocate to the reporting task.

What is the best way for your agile team to share their progress with other project stakeholders?

• Information radiators

• Memo

• Stand-up meeting

• Retrospectives

The new project manager has a team including several individuals for whom English is not their first language. He frequently uses technical jargon from his former company, which is unfamiliar to these team members, when discussing work activities with his team member. The most likely result of a communication blocker is that:

• The project is delayed.

• The trust level is enhanced.

• Conflict occurs.

• Senior management is displeased.

A project manager has just been assigned a team comprised of team members from many countries including Myanmar, Japan, Finland, South Africa, and Syria. What is her best tool for success?

• The teleconference

• Well-developed interpersonal skills

• The responsibility assignment matrix (RAM)

• Team communication with WBS