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FRONT OFFICE OPERATIONS II

Authored by Pragya Singh

Education

University

Used 16+ times

FRONT OFFICE OPERATIONS II
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12 questions

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1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Hubbart Formula is most useful in setting

ADR

ARR

REVPAR

TREVPAR

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

A hotel can maintain the registration record in

Hard bound register

Loose leaf registers

Guest registration cards

All of these

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

The first face to face interaction between the hotel and guest happens at

Reception

F&B outlet

Housekeeping

None of these

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Filling of which form is mandatory in case of registration of a foreign guest?

Form F

Form c

Form D

Form L

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The guest who arrives at hotel with very little baggage is known as Walk In Guest.

True

False

6.

FILL IN THE BLANK QUESTION

1 min • 1 pt

The innkeeper should keep the records of visitors in

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

One must have for travelling to a foreign country.

Passport

VISA

Aadhaar

A & B

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