Session 5 -e4s3

1. Some services that guests can ask for in the hotel are:

• Room Servise

• Laundry Service

• Wake-up call

• Only 2 of them are correct.

2. If the guests want to get the service of wake-up call, they must pay for it...

• True

• False

3. I'm so glad this hotel offers ... . I really want to wear my white shirt tomorrow but it's dirty.

• luggage storage

• laundry service

• late check -out

4. My cellphone is running out of battery, I need to get...

• a new cellphone

• a new cellphone plan

• a charger

• a cable

5. Which one of the following questions is correct:

• Can I give you your name please?

• Can you give me your ID?

• Could you will stay with us?

• All of them are correct.