Foundation Module

Asked Customer: What you want for today? 问顾客想要什么?

• Correct  正确

• Wrong  错误

Looking at the POS menu while taking order with customer 在顾客订单时,看着POS收银机画面

• Correct  正确

• Wrong  错误

Speak loudly to customer

和顾客大声说话

• Correct  正确

• Wrong  错误

Select the correct answer on personal hygiene practises: 选择个人卫生习惯的正确答案：

• Have short fingernails 保持短指甲

• Wash hand before handling food 在处理食物前洗手     

• Cover wound with blue/bright colour plaster用蓝色/亮色胶布遮盖伤口

• Spit into wash basin or sink 在水槽中吐痰

Answer the below question on general hygiene practices: 回答以下关于基本卫生习惯:

• Wash soya milk cup, beancurd scoop and utensils holder everyday.

  每天清洗一次豆浆杯, 豆花勺和器具容器。

• Raw food cannot put above cooked food/ready-to-eat food, eg: frozen food cannot on the ice. 生食不可以放在熟食/即食食品上,例如：冷冻食品不可放在冰块上。

• All the food do not need to write expiry time on the label tag. 所有食物都不需要写上有效日期或时间。

• Expired food should be discarded. 过期的食物必须丢掉。

Select the correct tips on Food Safety:  选择正确下关于食品安全小知识:

• Food spoilage microorganisms multiply rapidly in food when temperature between 20⁰C and 60⁰C. 让食物变质的微生物在 20⁰C和60⁰C之间的温度下储存会在食物中迅速繁殖。 

• Food spoilage microorganisms will multiply produce toxin, eventually lead to foodborne illness. 让食物变质的微生物会大量繁殖或者释放毒素，最后导致食物中毒。

• At temperature below 5⁰C, can minimize growth of bacteria and food spoilage. 在温度5⁰C以下可以抑制细菌的滋生和食物损坏。 

• Chemicals, detergents, and cleaning utensils, food ingredients can be stored at the rack. 化学药物, 清洁剂,清洁用具和食材可以存放在同一个架子上。

Select the correct ways to reheat food using microwave 选择正确使用微波炉加热食物的方法    

• Do not close the container lid tightly. Because the heat generated by the food in a closed container is not easy to dissipate, the pressure in the container is too high, and it is easy to cause explosion accidents. 不要使用封闭容器。因为在封闭容器内食物加热产生的热量不容易散发，使容器内压力过高，易引起爆破事故。

• Do not microwave airtight packaging food. Food with airtight packaging should heated directly in the microwave. 密封包装的食品不可以在微波炉里直接加热，

• Do not use metal bowls or utensils.  Metal containers cannot be used in the microwave because any metal “heating” in the microwave will cause high frequency currents, resulting in heat generation and electric sparks. 微波炉里不可使用金属容器，因为任何放置在微波炉内“加热”的金属会造成高频电流，导致发热和产生火花 。

• To use Beancurd bowl and rice bowl to heat in the microwave. 使用豆花碗和饭碗在微波炉中加热。

Say Good bye to customer 和顾客说再见

• Correct  正确

• Wrong  错误

Select the basic service correct answer:  选择正确基本服务答案:

• Well Groomed 整洁且服装

• Be Attentive 时刻关注 顾客需求时刻注 顾客需求

• Smile and greet customer 微笑, 问候顾客

• Maintain a good body posture 保持良好的站立姿势

Wear accessories / jewellery during food preparation 在准备食物时佩戴饰品/首饰

• Correct  正确

• Wrong  错误