Professional Communication EXAM

Which of the following is NOT a professional communication channel?

• Blog Post

• Face to Face

• Reports

• Memos

Communication between a business and the media is called which of the

following?

• External Communication

• Public Relations

• Internal Communication

• Employer Relations

Which of the following is a field of internal business communication?

• Public Relations

• Media Relations

• Advertising

• State of the company address

Which of the following is paid communication which attempts to influence opinion?

• Advertising

• Public Relations

• News Articles

• Publicity

Which of the following occurs when the receiver listens only to the content and not the feeling of the message?

• Appreciative

• Evaluative

• Full

• Deliberative

Critical Listening is also referred to as which of the following?

• Appreciative

• Evaluative

• Full

• Deliberative

Which of the following would music or poetry fall under?

• Evaluative

• Full

• Selective

• None of the above

When you are closely paying attention to what is being said in order to fully understand the message, this is called what type of listening?

• Appreciative

• Full

• Evaluative

• Deliberative

Which of the following is a formal meeting where a person is asked to

communicate their skills and interests?

• Interview

• Presentation

• Visual Reports

• Evaluative Report

Which of the following is about of NON-Verbal Communication

• Sound

• Body Langauge

• Words

• Speaking