WebChat Overview Quiz

Quiz
•
Computers
•
1st Grade
•
Hard

TVG Design
Used 4+ times
FREE Resource
10 questions
Show all answers
1.
FILL IN THE BLANK QUESTION
30 sec • 1 pt
More than (%) of businesses use live chat on their company websites to support customer service and sales
2.
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30 sec • 1 pt
(%) of consumers who used live chat on a website are likely to return to that site
3.
FILL IN THE BLANK QUESTION
30 sec • 1 pt
As many as (%) of customers who visit your website, are doing so using their mobile phones
4.
FILL IN THE BLANK QUESTION
30 sec • 1 pt
By using live chat, customers can get answers to their questions on average in (Minutes/Seconds).
5.
FILL IN THE BLANK QUESTION
30 sec • 1 pt
The Very Group handled (Number) chats in 2021 from 01/01/2021 till date
6.
FILL IN THE BLANK QUESTION
30 sec • 1 pt
With the average chat length being (Minutes/Seconds) for the Very Group
7.
FILL IN THE BLANK QUESTION
30 sec • 1 pt
The Very Group achieved an overall (%) on customer satisfaction (CSAT)-TVG?
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