Word Processing Review

What keyboard short-cut combination is used to Bold text?

• Ctrl+A

• Ctrl+B

• Ctrl+C

• Ctrl+Z

The expansion of communication technology in our workplace has lessened the importance of written communication skills.

• True

• False

Proper placement and format are only important in some business documents and correspondences.

• True

• False

A business letter is used when corresponding with a representative from a business or organization.

• True

• False

An example of a business letter may be a thank you letter.

• True

• False

An example of internal company communication is when a company sends a letter to a customer.

• True

• False

A blcok style business letter is:

• The only letter style used in business

• A typewritten form of communication with all parts aligned to the left margin

• Formatted similarly to an email

• All of the above

What is the major difference between a block style business letter and a modified block style letter?

• The placement of the return address, date, and complimentary closing

• The placement of the date

• The placement of the complimentary closing

• A modified block style letter has no specified alignment

Once you develop a technique for writing various business documents, your:

• Work ethic will improve

• Speed and accuracy will increase over time

• Touch typing skills will be enhanced

• None of the above

The body of a business letter:

• Should include any background information that supports the message

• Should include a first paragraph stating the reason for the letter

• Should include details for why the letter is being written

• All of the above