communication

Using body language is _____________ communication

• verbal

• non-verbal

____________ occurs when the RECEIVER receives the message, understands the message, and responds to it.

Communication involves_______________.

• a speaker

• a listener

• A writer

• A speaker/writer

• A listener/ writer

Active listening is what?

• the listener is fully focused on the speaker

• the listener is actively sharing verbal signs of listening

• the listener is actively sharing non-verbal signs of listening

• the listener is sharing their thoughts and opinions

non-verbal communication includes_________

• tone

• body language

• facial expressions

• gestures

• texting

communication is the process of sending and receiving messages.

• true

• false

what does active listening involve?

At the start of a conversation, the MOST important skill is to?

• think about what you will say

• be open-minded/ listen

• speak first

• test at the same time

Effective communication happens when the message is supported by facts, figures, and real-life examples and situations.

• Conciseness

• Concreteness

• consideration

• clearness

As you know, you need to understand before understanding, what kind of skill do you have to understand other people?

• listen to understand, and reflect on feelings and words

• seek to be understood, and state your point of view

• just believe in other people said

• you just need to listen to the other people said