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Authored by Neil Panorel
Mathematics
Professional Development
Used 9+ times

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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
CM is not reporting specific hours and has been FIRED by HR.
Send ~HR Admin Review - General Message
Send ~Redirect to HR Notice
Tag ~Inactive Status Inquiry
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
CM is reporting hours, but in another thread HR is conducting an HR review of the hours in question.
Tag ~Inactive status inquiry
Send ~Redirect to HR Notice
Send ~HR Admin Review - General Message
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pending status - Did not work
Send saved macro: ~Previously Rejected Timestamp
Assign to terminations inbox
Saved Reply: “~Call out After Missed Shift” and Close
Action: Excuse
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Eligible status - Did not work
Assign to terminations inbox
Send saved macro: ~Previously Rejected Timestamp
Saved Reply: “~Call out After Missed Shift” and Close
Action: Excuse
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pending status - Worked: Previously Rejected or Excused by back office
Send saved macro: ~Previously Rejected Timestamp
Assign to Terminations Inbox
Approve Timestamp
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pending status - Worked: Previously Rejected or Excused by workplace, CEM, or AM
Assign to Terminations Inbox
Send saved macro: ~Previously Rejected Timestamp
Escalate to AM Triage
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Eligible status - Did not work: Previously Rejected
Send saved macro: ~Previously Rejected Timestamp
Assign to Terminations Inbox
Send Saved Reply: “~Call out After Missed Shift” and Close
Action: Excuse
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