CJ 2 - Q4 - CFA #2 Crisis Mgmt/Incident Command/Priv. Security

1. Which of the following is the ideal channel for crisis negotiation?

• A. Face to face

• B. Phone

• C. Bullhorn

• D. Television

2. Actions which reduce the likelihood of a crisis occurring are known as which of the following?

• A. Preparedness activities

• B. Response activities

• C. Mitigation activities

• D. Reduction activities

3. Which of the following is a facility located separately from the crisis (off-scene) in which coordination occurs?

• A. Incident Command Post

• B. Joint Information Center

• C. Emergency Operations Center

• D. Strategic Management Office

4. Members of the ___________ are appointed by the president to provide strategic advice regarding crisis management.

• A. Department of Defense

• B. Secret Service

• C. Homeland Security Council

• D. Bureau of Safety and Environmental Enforcement

5. NIMS Command & Management directs operations from which of the following?

• A. Incident Command Post

• B. Joint Information Center

• C. Emergency Operations Center

• D. Strategic Management Office

6. Which of the following agencies developed the Behavioral Change Stairway Model?

• A. Defense Intelligence Agency (DIA)

• B. Homeland Security Investigations (HSI)

• C. Central Intelligence Agency (CIA)

• D. Federal Bureau of Investigation (FBI)

7. Which of the following developed and promotes the National Preparedness System?

• A. Department of Defense

• B. Council for Crisis Management

• C. FEMA

• D. Bureau of Safety and Environmental Enforcement

8. Which of the following is NOT a step in the Behavioral Change Stairway Model?

• A. Active listening

• B. Interrogation

• C. Empathy

• D. Rapport

9. Which of the following executes emergency plans at the local level?

• A. Mayor

• B. Council for Crisis Management

• C. FEMA

• D. Emergency responders

10. Which of the following accurately describes crisis negotiation?

• A. Actions which prevent or reduce the likelihood of an event

• B. Process of removing, destroying or neutralizing dangerous individuals and weapons

• C. Technique used to communicate with individuals who are threatening violence

• D. Process of locating, assisting and extracting people in distress or imminent danger