KD Knowledge
Quiz
•
Fun
•
1st Grade
•
Practice Problem
•
Easy
Eli Perez
Used 2+ times
FREE Resource
Enhance your content in a minute
7 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
HI Im a Dg that wanna re-price the booking, But my booking was created with a Travel Agency, can you help me with that?
Of course i can help you with that, give me one moment
Oh i see Unfortunattly with that change you need to contact yout TA so they can made the change for you
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can i identify a reservation made directly to the Website via Vaccation planner USA?
With Number: 9997654323
With Number:
9997654322
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What information i need to ask to a TP calling from a TA Agency Booking?
Agency phone number must be provided by caller
Name and last name need to be provided by caller
Agency Name is enougth to check the information
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the type of acess that TP calling has on a TA Booking?
Partial
Total
Anyone
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If i have a Dg calling from a TA booking what information need to be confirmed?
Agency phone number must be provided by caller
Booking number and first and last name
OR
Ship and sail date and first and last name
The name and the last name is enougth
Just the Booking Number
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What CHANGES or REQUESTS a direct guest can make on a TA Booking?
Special celebration requests (Anniversary, Birthday, etc.)
Provide Finantial Information
Re-price the booking
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should i do if a Dg is calling from a TA Booking that show up is cancel?
Advice the Dg the booking is cancel, and Advice to contact his TA Directly
Advide that we are not abble to acess that information for them and advice to contact the travel agent directly
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