OB QUIZ #9

Is there MID or API Key being used with goCollect?

• YES

• NO

Answer explanation

Reference 👇

Tap Admin Panel Training

Fill the space:- In case a merchant with an active account requests to change his/her account currency, we should .. .. ..

• Change the currency using the Admin

• Raise a ClickUp ticket to the Activation Team

• Inform the merchant that you will close his current account and create a new one with the correct currency

• Non from the above

Answer explanation

Reference 👇

Changing Currency

Which of these payment methods we couldn't disable via Admin?

• Knet

• Mada

• Visa/MasterCard

• All payment methods could be disabled via Admin

Answer explanation

Reference 👇

Closing / Deleting Accounts

Is the PopUp mode available with Shopify?

• YES

• NO

Answer explanation

Reference 👇

Shopify Plugin

Which type of these accounts is not able to process a refund using the dashboard?

• Individual accounts

• Marketplaces Accounts

• the sub-accounts under marketplaces

• All merchants are able to process refunds using their dashboard regardless the type of accounts

Answer explanation

Reference 👇

Dashboard Training

Is the merchant able to generate and send a bill through the tap dashboard ?

• YES

• NO

Answer explanation

Reference 👇

How can I send a bill on the web?

What does " Pending Balance " mean in Tap Admin Panel ?

• Amount which is paid and ready to be transferred

• Amount which is paid but still did not reach the eligibility of business days to be transferred

• Amount which is paid but has been added on hold from the risk team

• Non from the above

Answer explanation

Reference 👇

Tap Admin Panel Training

Can the merchant use the test keys in WooCommerce plugin?

• YES

• NO

Answer explanation

Reference 👇

WooCommerce Plugin

Once the account is created and the status of the account is " INACTIVE" can we change the settlement currency for the same account before being activated?

• YES

• NO

Answer explanation

Reference 👇

Changing Currency

What is Tap's "WhatsApp Number" for the merchants in KSA?

• 966531878960

• 96698868811

• 96697597777

Answer explanation

Reference 👇

Taps' Contacts List