Business of Retail - Unit 5

A job description typically contains:

(5.1)

• The name of the supervisor

• A description of the job's responsibilities

• The specific career path for an individual starting with the company in this position

• The exact hours that a person in this job works each week

Which agency is responsible for implementing laws and regulations to protect employees? (5.1)

• The EEOC

• The ADA

• The FDIC

• The FLSA

What's the term for a very brief speech that you can use to sell yourself to people you meet? (5.1)

• A job post

• A keynote speech

• An elevator pitch

• A sales presentation

When describing your skills and experience, it's important to:

(5.2)

• Begin sentences with "I did..."

• Use action verbs

• Use sentences directly from the job description

• List the names of your coworkers

If you have a job interview scheduled for 1:00 PM, when's the best time to arrive at the store where you're being interviewed? (5.2)

• 1:00 PM

• 12:30 PM

• 12:45 PM

• 12:59 PM

What's the standard method used to thank an interviewer after the interview? (5.2)

• Via email

• Via text message

• Via phone call

• By sending a card in the mail

Which of the following comments would be inappropriate in a social media post? (5.2)

• "Retail friends: I'm looking for a sales associate position, so if you know anyone, feel free to mention me!"

• "Joe, send me your demo reel and I'll talk to my producer friend about you."

• "Quit my job today! No more being exploited and unappreciated!"

• "Thanks to Walgreens for filling my prescription so quickly!"

Which of the following is not typically counted as "compensation" that an employee received? (5.2)

• Hourly pay

• Free coffee in the break room

• Bonus pay

• Sales commissions

Which of the following phrases is an example of positive feedback given to an employee? (5.3)

• "Julie, your productivity scores are very low and need to improve."

• "Max, you need to start showing up on time."

• "Phil, you've really improved your stocking speed."

• "Emily, you have so much potential."

The term for someone who is considered to be supportive, reliable part of a group is:

(5.3)

• Team player

• Team member

• Teammate

• Team leader