Sales Talks

What is not part of a sales talk?

• greeting

• introduction

• complaining about your boss

• offering help

What is the opposite of patient?

What not to do in a sales call!!

• describing the product

• flirting

• being friendly

• talking about delivery

Which is not a phrase to begin a conversation?

• If you have any more questions, please don't hesitate to call.

• How can I assist you?

• Telekom, Tim Brause speaking.

• I'm pleased to hear that.

Which is a phrase to end a conversation?

• An invoice will be included in the package.

• I'm pleased to hear that.

• Well, then I wish you a pleasant day and thank you for your order.

• Would you also like some sunflowers?

The dos of a successful sales talks?

• being patient

• being clueless

• being friendly

• to be angry

The don'ts of successful sales talks.

• being annoyed

• being stressed

• being patient

• being unfriedly

Please write the German translation for overwhelmed.

Please write the Englisch translation of ungeduldig.

What are the advantages to learn how to sell on the phone?