what is hospitality

What is Hospitality?

• To be admitted into the hospital.

• The art of providing good customer service.

• The quality of receiving and treating guests in a warm generous way.

• To work in a hospital and tale care of patients.

Hospitality is an impeccable service through a restaurant's what?

• Brand

• Service

• Staff

• Price

Hospitality comes from _______ to the guests.

• Love

• Respect

• Expressing Humanity

• Providing customer service.

• All of the above

The Hospitality Industry depends on the_______ of customers.

• Income

• Ratings

• Quality

• Taste and preference

Hospitality is ______

• Things and Places

• Receiving tips from customers

• A feeling of an unparalleled experience created just for you.

• All of the above

Hospitality depends on money.

• True

• False

• Maybe

• I thinks so...

The only way a person can understand hospitality is to _________

• Show it

• Receive it

• Experience it

• Give it

The most critical part of service in the hospitality industry is what?

• Smile

• Know all the prices on the menu

• Laugh or chuckle

• Tell good jokes

What do restaurants run on?

• Online Business Reviews

• Upset Customers

• Teamwork

• No sleep

• Satisfied customers

The first part of teamwork is to ask your coworkers ______?

• When is their birthday

• If you can take a break

• When is pay day

• If they need assistance