Reply Email

Reply Email

University

10 Qs

quiz-placeholder

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Reply Email

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Assessment

Quiz

English

University

Practice Problem

Hard

Created by

Autumn Dinkelman

Used 25+ times

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10 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Check the following that are examples of Opening Sentences:

Thank you for your email (date ) enquiring about ....

I have verified/ looked into/ investigated (the) subject

I hope this information will be useful to you.

With reference to your email dated (date) enquiring about ...........,...

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which sentence shows that you are sorry about something?

I regret to inform you that...

Regarding/Concerning your query, .........

We would be glad to ......

Should you require any further information/assistance, please do not hesitate to contact us.

3.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Which sentences show that you can do an action?

We are willing to (do).....

We would be glad to .....

I am sorry to inform you that...

We look forward to being of service to you.

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Which of the following are used as Closing Sentences?

Please inform me if I can be of further assistance.

I hope this information will prove useful for you/ your company.

I have verified/ looked into/ investigated (the) subject

Thank you for enquiring about (our/the) ............

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How do you close politely?

We look forward to doing business with you

I can confirm (that)…

Please note that (that)……

Regarding/Concerning your query, .........

6.

FILL IN THE BLANK QUESTION

45 sec • 1 pt

Complete the sentence with the correct word:

I am ___________ to inform you (that)…

7.

FILL IN THE BLANK QUESTION

45 sec • 1 pt

I can _________ (that) we are able to accept credit card and cash.

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