FUN 101 WK1 Chapter 2 Test

Technician A says that A1 certification is for transit bus preventive maintenance. Technician B says that T3 certification is for school bus body systems. Who is correct?

• Technician A

• Technician B

• Both Technician A and Technician B

• Neither Technician A nor Technician B

Technician A says joining the automobile service industry in its repair and service sector as a service technician is the most popular trade pathway. Technician B says the position of a service technician allows for maximum exposure to the most recent technological developments and advancements in the industry. Who is correct?

• Technician A

• Technician B

• Both Technician A and Technician B

• Neither Technician A nor Technician B

Having one's own tools and skills enables a technician amazing mobility to work anywhere there are cars, trucks, buses, and trailers needing repair and __________.

• Painting

• Maintenance

• Modification

• Adjustment

Technician A says the National Institute for Automotive Service Excellence (ASE) offers credentialing to auto , truck-coach and medium-duty truck technicians. Technician B says that possessing ASE certification leads to better employment opportunities. Who is correct?

• Technician A

• Technician B

• Both Technician A and Technician B

• Neither Technician A nor Technician B

Technician A says that repair technician is considered an ideal career if an individual prefers hands-on work, problem solving, and working with tools. Technician B says that a repair technician can specialize in areas such as mobile service work. Who is correct?

• Technician A

• Technician A

• Both Technician A and Technician B

• Neither Technician A nor Technician B

While discussing automotive training materials, Technician A says computer-based materials provide more options for interactivity and visual engagement of the student. Technician B says most of these sources are free of charge to enroll in their courses. Who is correct?

• Technician A

• Technician B

• Both Technician A and Technician B

• Neither Technician A nor Technician B

Most books will have a dictionary or glossary of terms __________.

• Toward the rear of the text

• Toward the front of the text

• In the exact middle of the text

• None of these is correct.

Which of the following communication techniques can give you the advantage of controlling the pace of the conversation?

• Pausing

• Relaxing

• Maintaining eye contact

• Sitting upright

While discussing writing business correspondence, Technician A says spell-check can be relied upon to catch all spelling or grammatical errors. Technician B says to sketch out a short outline of major topics to be covered in the correspondence. Who is correct?

• Technician A

• Technician B

• Both Technician A and Technician B

• Neither Technician A nor Technician B

Technician A says the manufacturer's service information will guide the technician in the correct sequence of procedures to correct a given problem. Technician B says the basic idea is to check the simple things first. Who is correct?

• Technician A

• Technician B

• Both Technician A and Technician B

• Neither Technician A nor Technician B