CIT In-Person Training Quiz

What OpenRegistry Information CANNOT be posted in an incident or an interaction? (Select All that Apply)

• CVC Code

• SSN

• Role Information

• Email Address & Phone Number

What is the difference between a Guest Role and a Staff role in the system?

• Psuedo SSN may be on file

• There is no difference

• Staff roles are not in OR

• Guest Roles do not have an end date

If there is no alternate email address or phone number listed in OpenRegistry, how can a user's identity be verified? (Select All that apply)

• CVC Code

• Their Home Address

• Their SSN or RUID

• In-Person ID Verification

If a user is unsure of what their NetID or RUID is in the system are we allowed to provide them that information?

• True

• False

NetID Admin Management: If a user has a Kerberos Lock for Deprovisioning what should they do?

• Reset their NetID Password

• Attempt to login to Rutgers Services

• Activate their NetID

• Panic

NetID Admin Management: What field are we going to look at to see if a user's NetID is active or not?

• LDAP Campus Services:

• NetID LDAP Status:

• RAD admin (netid-adm) account exists in LDAP:

• Is user locked out of Security Questions and Answers?:

CAT Tool: Why might a user's account get audited?

• They don't want their services anymore

• The User's NetID password is wrong

• The User has not activated their services yet.

• Due to Invalid Roles

CAT Tool: If a user's Zoom Account shows as follows,

what should the user do?

• Download the Zoom Client

• Activate their Zoom Service

• Reset their NetID Password

• Login to Rutgers Zoom

CAT Tool: What is the different between a Delivery Email Address and an Alias Email Address?

What resources could be used to view if a user has a Student Worker role? (Select All that Apply)

• OpenRegistry

• NetID Admin Management

• CAT