Proceso de Anulación
Authored by Cindy McCormick
Other, Design, Business
Professional Development
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11 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Cuando puedo anular un TKT?
1 día después de la compra
El mismo día de la compra
No es permitido por la aerolínea
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Los reversiones de CO se deben enviar a algún Queue?
Si
No
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Cual es la importancia de solicitar a FFC la anulacion de un TKT de CO?
Para hacer la reversión de la transacción con Credibanco
Para hacer la reversión de la transacción con el banco
Para hacer la reversión de la transacción con la aerolínea
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
¿Cual es el horario para solicitarle a FFC una reversión de anulación de CO?
19:00
20:45
20:00
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Cual es la entrada para anular un TKT en PT?
F10 (Ticketing) > 7
Ctrl > W
F10 (Ticketing) > 9
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿En que PCC debo estar para proceder con la anulación de TKT?
Master
Booking
Ticketing
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Entrada para verificar el estado del TKT
Control + K
Shift + K
Control + H
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