Which statement about sharing rules is true? (Hint: Pick 2)

• Sharing rules grant record access to roles and public groups

• Sharing rules are required in public read/write organizations

• Sharing rules grant delete access to records

• Sharing rules open up access of records

When creating a sharing rule, what must an administrator select? (Hint: Pick 3)

• Which records to share

• What fields to make visible

• Who to share access with

• What level of access to grant

Answer explanation

When creating a sharing rule, an administrator must select which records to share, who to share access with, and what level of access to grant. Sharing rules allow you to make automatic exceptions to Organization-Wide Defaults (OWDs). You can extend access to users in certain public groups, roles, and territories.

Which of the following is not a profile type?

• Standard

• Chatter

• Hybrid

• Custom

Answer explanation

Hybrid is not a profile type. Profiles determine how users access data and what they can perform within the organization. Your org includes several standard profiles where you can edit a limited number of settings.

Which of the following is not a component of the user record?

• Contact information

• Profile and Role

• Chatter group information

• Language and Time Zone

Answer explanation

Chatter group information is not a component of the user record. User fields include the fields that comprise the personal information and other personal settings pages. The visibility of fields depends on the specific page, your org's permissions, and the edition.

What feature is used to grant additional permissions to specific users over and above their general profile permissions?

• Role privileges

• Permission Sets

• Organization-Wide Settings

Answer explanation

Permission Sets is a collection of settings and permissions that give users access to various tools and functions. These permissions are also found in profiles.

What groups or individuals comprise Public Groups? (Hint: Pick 3)

• Roles

• Roles and Subordinates

• Profiles

• Users

Answer explanation

Public Groups comprise roles, roles and subordinates, and users. Public Groups can be created by administrators and delegated administrators. Everyone in the organization can use public groups.

Who can manually share records? (Hint: Pick 3)

• Record owners

• Users above the record owner in the role hierarchy

• Sales management

• Administrators

Answer explanation

Record owners, Users above the record owner in the role hierarchy, and Administrators can manually share records. You can use manual sharing to give specify users access to records, including accounts, contacts, and leads. In some cases, granting access to one record includes access to all its associated records.

Which of the following is the most basic form of sharing settings?

• Profile settings

• Organization-Wide Defaults

• Sharing rules

Who has permission to edit a Chatter profile?

• Administrators

• A user's manager

• An individual user

What type of access can an Administrator grant through sharing rules? (Hint: Pick 2)

• Read/Write

• Read/Write/Transfer

• Delete

• Read Only

Answer explanation

An Administrator can grant Read/Write and Read Only access through sharing rules. Sharing rules can be based on record ownership or other criteria. You can't use Apex to create criteria-based sharing rules. Also, criteria-based sharing cannot be tested via Apex.