WJEC revision Hospitality and catering

List 3 types of Commercial businesses in Hospitality

which of the following is a Non commercial business

• Hotel

• B&B

• Priso

• Hospital

an example of residential commercial business is...

• Holiday park

• restaurant

• Hotel

• Pub and bar

a non residential non commercial business is

• prison

• hotel

• school

• cafeteria at a business

Hotel ratings go up to how many stars and who awards these

• Michelin

  3

• AA

  5*

restaurant standards are made by

• Michelin 1-3 *

  AA 1-5 Rosettes

• Michelin 1-5*

  AA1-3rosettes

which is the correct kitchen brigade?

• Executive head chef

  sous chef

  chef d partie

  commis chef

  pot washer

• Sous Chef

  Patissier chef

  Commis chef

  Pot washer / Plongeur

• master chef

  Sauce chef

  chef d partie

  sous chef

  pot wash

• head chef

  assistant chef

  chef

  apprentice chef

front of house staff are classified those staff that deal with customers, which group is this?

• chefs

  house keeping

  Human resources

• reception

  Bar staff

  barista

  night porter

• Maintenance

  chamber maid

  waiters

  kitchen porters

Which describes best, the following menus

Table D Hote

A la carte

• A menu cooked to order in the restaurant

• A fast food menu with limited choice

• A menu with unlimited choice and food is cooked to order

• A set menu with 2-3 courses with limited choice

A receptionist's job role is to

• deal with customers,

  book rooms, deal with complaints

• to take food orders,

  clear tables

• clear bedrooms

  deal with complaints

  manage the Hotel

• Provide information to guests

  direct customers and manage visitor lists