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Professional Development

12 Qs

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Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Medium

Created by

Mig C

Used 7+ times

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12 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What are the accepted Credit Cards listed on GUI for US bookings

VISA

MASTERCARD

DISCOVER

AMERICAN EXPRESS

DINER'S CLUB

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

It is possible to take a payment in USD on a booking created in CAD

TRUE

FALSE

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

I am not able to change a booking currency from CAD to USD

FALSE

TRUE

Answer explanation

To change a booking currency we need to cancel the booking and rebook.

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What are the accepted Credit Cards for CAD bookings

VISA

DISCOVER

AMERICAN EXPRESS

MASTERCARD

DINER'S CLUB

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Should you advice a guest check payments are accepted as form of payment

Yes, I should proactively mention check as a form of payment

No, even though the guest asks

It is not recommended, only if the guest asks

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You should accept final payment on a TBA booking if the booking is within final payment date

FALSE

TRUE

Answer explanation

DO NOT accept final payment on a TBA booking. Bookings must have full legal names applied to the booking prior to accept final payment.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You should not take payment if the guest adds transfers and hotels after the final payment date

FALSE

TRUE

Answer explanation

Anyone who adds a service, upgrade, transfer, etc., after final payment date must pay for the changes in full at the time they request the changes.

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