Nat 5 Admin Electronic Communications

What is email?

• Messages distributed by electronic means from one computer user to one or more recipients via a network.

• An electronic calendar, saved on a computer, network or web-based service.

• People in different locations communicate using a computer, webcam, microphone, speakers, internet access and video conferencing software

• Audio or Video recordings converted into a digital format.

Why should you think carefully about what your email address should be?

• Your email address needs to be private and does not need to unique.

• Someone could hack your email address.

• You might have to use this contact with future employers.

• It says alot about you.

Which two are advantages of sending emails?

• E mail is considered to be a relativerly quick way to send and recieve messages and attachments.

• Messages and attachments can be sent anywhere in the world as long as you have the users email accounts.

• SPAM and junk emails can be frustrating for the user.

• If you are experiencing technical problems with connecting to the internet this can make it challenging to access and alot of emails may not be received or sent.

What should you put in the subject line of your email?

• It should outline the topic/theme/intent of your email.

• Anything you like

• Address Books

• Alerts

What is an address book?

• It is a hard back book with coffee stains on it.

• It is a dress with a book in the pocket.

• It allows you to store the email addresses of those people who contact you regularly. This is known as your Contacts list.

How do you highlight that an email is of high importance or Urgent?

• You write in the subject line IMPORTANT!!!

• You can highlight that an email is urgent by clicking on the High Importance button on the toolbar. This will then appear in the Inbox with a red exclamation mark beside it.

How do you add an attachment to an email?

• You need to save the file and then you need to right click take the link and then control V into the email

• Compose your email as normal, when you want to attach a file click on the paperclip file Attach file

What information should appear in your signature?

• You should include the logo of the company and an ending such as Kind regards or Thank you.

• Your name, Title and contact details.

How do you print your e diary?

• Click on File and Print. in the Settings panel select the option you want to use. The panel on the right will reflect your choice.

• Press the printer icon.

• Don't print. We must save the trees.

How do you access other users calendars?

• You need to right click and share when hovering over the calendar.

• Click on the Folder ribbon, Click on the share calendar, enter the names of people you want to share your calendar with. You can select how much access they have with the other options in this window.