3 knowhow

What % of the UK population is covered by Three's 5g network?

• 28%

• 40%

• 54%

• 99%

How many towns and cities are now covered by Three's 5g network?

• 250

• 300

• 400

• 450

Which indepedent authorities in telecoms have awarded Three with best and fastest 5g awards in the last 12 months?

• Ookla

• ookla

  umlaut

  open signal

• ookla

  umlaut

• ookla

  umlaut

  drive test

How many masts does 3 have to make up its cellular network to cover 99% of the population with 3g, 4g and 5g?

• 17000 total

  2000 5g

• 17400 total

  3000 5g

• 14700 total

  2500 5g

• 16000 total

  3000 5g

How much is Three spending on its infrastructure to ensure we have THE best 5g network and systems?

• 500 million £

• 1 billion £

• 1.5 billion £

• 2 billion £

What is our area 9 mission statement that we need to deliver with every customer interaction?

• Make every customer recommend you

• make every customer love you

• make every customer a cup of tea

• sell loads of stuff

IN area 9 we have the playbook as our guide to world class customer experience... what are the 4 key questions at the start?

• What brings you in today?

  how much do you want to spend?

  how much do you pay now?

  who else do you pay for?

• who are you with now?

  why are you thinking of leaving them?

  what needs to be better?

  how does your phone fit into your life?

• who are you with now?

  how much are you spending?

  how much do you want to spend?

  who's your broadband with?

• who you with now?

  what phone do you want?

  what other deals have you seen?

  are you buying today?

In our area 9 team - what does our ethos stand for? T.E.A.M

• Thanks

  Excellence

  achievement

  money

• Teamwork

  energy enthusiasm

  attitude

  manage with 5 step plan

• teamwork

  energy

  accessories

  mpo's

• thanks

  energy

  abundance

  more money

what % of the UK data is used on the 3 network despite us having the smallest customer base?

• 15%

• 18%

• 25%

• 28%

what is the average speed of our 5g network that makes streaming, downloading, netflix HD and gaming a joy to experience?

• 100 mbps

• 150 mbps

• 285 mbps

• 340 mbps