CSIS3101 Chapter5 Review: Process Discovery

Which process discovery tasks aim to guarantee that the resulting process model meets different quality criteria?

• Defining the setting

• Gathering information

• Conducting the modeling task

• Assuring process model quality

Which process discovery task is dedicated to assembling a team in a company that will be responsible for working on the process?

• Defining the setting

• Gathering information

• Conducting the modeling task

• Assuring process model quality

Which of the following is NOT considered as Domain expert?

• Supplier

• Customer

• Partners

• Process analyst

Which of the following is a challenge face by process analyst working with domain experts or vise versa? (More than 1 answer is allowed)

• Fragmented Process Knowledge

• Domain experts think on the instance level

• Knowledge of process modeling is uncommon

• None of the choices

Which process discovery method is useful where you can check the documents point to existing roles, activities and business objects before you ask or approach domain experts?

• Interview based discovery

• Document Analysis

• Workshop based discovery

• Observation

Which challenge where process analyst must gather information about a given process by talking to different domain experts who are responsible for the various tasks in the process which make him difficult to puzzle the different views together.

• Fragmented Process Knowledge

• Domain experts think on instance level

• Knowledge of process modeling is uncommon

• A, B and C

Mr. Ali is a process analyst and currently he is working with the sales department manager. Since he is already working with the sales department manager, to cut the time of gathering the information, he asks Mr. Ali about the entire business process of their company. However, the sales manager can only explain about the process in the department where he is assigned to as he is not familiar with others. If you were Mr. Ali, what challenge you are facing with situation like this?

• Fragmented Process Knowledge

• Domain experts think on instance level

• Knowledge of process modeling is uncommon

• Mr. Ali is not facing any challenges in the given scenario

Mr. Ali, the process analyst wanted to confirm if the process model he created is correct. However, when he showed to the manager of the sales department, the manager could not understand what the model is. This scenario is an example of which challenge?

• Knowledge of process modeling is uncommon

• Domain experts think on instance level

• Fragmented Process Knowledge

• None of the choices.

If you are the process analyst, which of the following process discovery method is the best to use if you want to play the role of a cashier so that you will follow directly the execution of individual process instance of the cashier?

• Document Analysis

• Automated Process Discovery

• Observation

• Workshop based Discovery

Which of the following is NOT an Evidenced Based Discovery

• Observation

• Document Analysis

• Automated Process Discovery and Process Mining

• Workshop based Discovery