The Bay - Level 3 Assessment Exam

1. This status means that the order was just placed

• Created

• Released

• Ready for Backroom Pick

• PO Sent to Vendor

This status means that the order is being processed fulfilled in the DC or the store and will ship soon.

• Created

• Released

• Ready for Backroom Pick

• PO Sent to Vendor

This status means that the order is already being fulfilled by one of our stores

• Created

• Released

• Ready for Backroom Pick

• PO Sent to Vendor

This status means that the order is being fulfilled by a vendor (dropship)

• Created

• Released

• Ready for Backroom Pick

• PO Sent to Vendor

This status means that the order will never be fulfilled, and the customer will not be charged

• Shipped

• Cancelled

• Return Received

• Backordered

This status means that the order is already on the way to the customer's shipping address.

• Cancelled

• Return Received

• Shipped

• Backordered

The order can still be cancelled, unless if the status is ___.

• Created

• Ready for backroom pick

• Shipped

• Backordered

This status means that the order is already accepted by our DC Returns Department and the customer should receive the refund on their next billing cycle

• Return Initiated

• Return Received

• Return In-Transit

• Returned Accepted

This status means that the return package is still on its way to our Distribution Center.

• Return Received

• Cancelled

• Return In-Transit

• Shipped

This status means that the customer have generated a RB return label, but has not returned the item yet.

• Back-ordered

• Return Initiated

• Return In-Transit

• PO sent to Vendor