Dining Room

Dining Room

Professional Development

14 Qs

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Dining Room

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Assessment

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Professional Development

Hard

Created by

Amanda Perry

Used 10+ times

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14 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What is our Core 4?

1. Create Eye Contact

2. Share a smile

3. Speak in a friendly tone

4. Always say my pleasure

1. Create Eye Contact

2. Be nice

3. Genuine Hospitality

4. Thank the guest

1. Smile

2. Be kind

3. Win the hearts

4. Say My pleasure

2.

MULTIPLE SELECT QUESTION

45 sec • 5 pts

What is 2nd mile service?

Going Above and Beyond

Serving the guests

Creating Connections

Being amazing

3.

MULTIPLE SELECT QUESTION

45 sec • 5 pts

What are two example of 2nd mile service?

Table touch-Ins

Greeting our guests

Cleaning

Offering to help carry a large order

4.

FILL IN THE BLANK QUESTION

1 min • 5 pts

A guest who often comes back and advocates for us is called a

5.

MULTIPLE SELECT QUESTION

45 sec • 5 pts

What are the three table touch-in points?

While they are in the playground

After receiving their meal

While they are chatting

Mid-way into their meal

Meal Completion

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

We should perform table touch-ins to our team.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

If there is downtime I can relax.

True

False

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