Taking phone calls
Authored by Lorena Lomoro
Professional Development, English
Professional Development
Used 17+ times
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9 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Good morning. How can I ----- you?
tell
help
book / reserve
make
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Could I ----- a parking space for tomorrow?
tell
connect
book / reserve
make
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
I'd like to ----- to Roberto Raul, please.
speak
connect
take
make
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
One moment, I'll ----- you.
take
connect
book / reserve
make
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Can I ----- a message?
tell
connect
take
make
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
I'd like to ----- a reservation.
tell
connect
book / reserve
make
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Please ----- her to call Valerie.
tell
have
book / reserve
make
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