Mod 1 ORGBEV

–Largest group of managers in organizations who

•Implement top management’s policies and plans

• top managers

• middle managers

• first-line managers

–The ability to communicate with, understand, and motivate both individuals and groups.

• conceptual skills

• decision making skills

• interpersonal skills

• technical skills

–The ability to recognize and define problems and opportunities and then to select a course of action to solve problems and capitalize on opportunities.

• time management skills

• technical skills

• communication skills

• decision making skills

–Is a process in which an organizational system declines due to failing to adjust to change in its environment.

• entropy

• synergy

• close system

• subsystem

Focuses on the development of representative mathematical models to assist with decisions.

• operations management

• science

• models

• management science

•

-  Recognized importance of   human behavior in the   workplace.

• Mary Parker Follett

• Abraham Maslow

• Hugo Munsterberg

• Elton Mayo

–Advanced a theory that employees are motivated by a hierarchy of needs that they seek to satisfy.

• Elton John

• Elton Mayo

• Abraham Maslow

• Abraham Lincoln

Father of scientific management

• charles Babbage

• Frederick Taylor

• Robert Owen

• Frank Gilbreth

–Suggests each organization is unique. and

appropriate managerial behavior depends, or is contingent

on current situation in the organization.

• classical perspective

• contingency perspective

• systems perspective

• human relations movement

–Proposed that workers respond primarily to the social context of work, including social conditioning, group norms, and interpersonal dynamics.

• Administrative Management

• Behavioral Management

• Quantitative Management

• Human Relations Movement